Check Point SecureKnowledge: "To debug VPN-1 SecuRemote/SecureClient, run the sc.exe command from the bin directory on the remote machine (i.e., c:\program files\CheckPoint\SecuRemote\Bin\).
Below are various sc.exe commands that can be used to troubleshoot issues with SecuRemote/SecureClient. These commands may aid Check Point's Technical Assistance Center (TAC) to help you finding a resolution.
* Process commands
sc stop
(Stops SecuRemote processes).
sc start
(Starts SecuRemote processes).
* Debug commands
sc debug on
(Starts logging by restarting processes, and creating fwike debug.all and sr_tde.all files in the root directory; fwike_debug.all and sr_tde.all prompt the SecuRemote/SecureClient to start logging).
sc debug off
(Stops logging by restarting processes, and deleting the fwike_debug.all and sr_tde.all files from the root directory).
sc debug on -c
(Starts logging; same command as sc debug on, but also cleans the following files):
o sr_service_tde.log
o sr_gui_tde.log
o sr_watchdog_tde.log